Case Study: Generate more bookings on your Joomla websitePaul Dickson
Customers were reporting that they were having difficulties placing bookings on the current website.
This case study highlights the current problems with the existing website and what can be done to make the experience more user friendly.
- Persist until they can work it out
- Try contact the business to book over the telephone
- Give up and go elsewhere
Every time we make a simple process difficult we have the potential to lose business and potential customers. We would like to make the overall booking user experience as good as we possibly can.